Gaming should be fun. But making sure that fun never becomes a burden is our responsibility. 9wicket pro believes responsible gaming is not just a rule — it's a culture.
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Our Responsible Gaming Commitment
9wicket pro places every member's wellbeing and safety above all business interests.
Decide in advance how long you'll play each day or week. The platform will automatically alert you once your time is up.
Set your own deposit and betting limits. You cannot spend more than the set amount in a single day.
When things get overwhelming, take a break from 1 to 30 days. Your account will be inaccessible during this period.
For a complete long-term break, activate self-exclusion for anywhere from 6 months to 5 years.
If you are unsure about your gaming habits, complete our self-assessment questionnaire and find out where you stand.
If needed, our support team will connect you with a specialist counselor — in complete confidence.
Responsible gaming means enjoying yourself with full awareness of your limits and playing purely for entertainment. At 9wicket pro, we believe gaming should be a joyful part of life — not a source of financial stress or mental hardship.
Responsible gaming does not mean playing less. It means playing with awareness — deciding for yourself how much time and money you will spend, and not going beyond those limits.
Online gaming and Sports Betting are growing rapidly in Bangladesh. In this environment, many players get carried away by excitement or the hope of a quick win and end up spending beyond their budget. 9wicket pro believes this can be entirely avoided with the right knowledge and tools.
Research shows that problem gaming most often begins when someone keeps playing after a loss in hopes of winning it back. That mindset is the most dangerous trap. Responsible gaming protects you from falling into it.
If you notice any of the following signs in yourself or someone you know, it is time to take them seriously. Recognising the signs is the first step to identifying problem gaming.
9wicket pro offers its members a range of powerful tools to support responsible gaming. These tools can be activated at any time from your account settings.
Set a time limit for each gaming session. You'll receive an automatic notification when your time is up.
Set your own maximum deposit amount on a daily, weekly, or monthly basis.
Temporarily suspend your account for 1 to 30 days.
Permanently deactivate your account for 6 months to 5 years. This period can be extended but not shortened.
Answer the following questions honestly. If most of your answers are yes, your gaming habits are healthy. If no is more common, some changes may be needed.
I set a budget before playing and stick to it.
I stay calm after a loss and don't place extra bets trying to chase my losses.
I do not sacrifice family time or work for gaming.
My family and friends have no concerns about my gaming.
I can stop playing at any time without feeling uncomfortable.
I see gaming as entertainment, not a way to make money.
Follow these simple habits for a better long-term experience at 9wicket pro. Sticking to them keeps gaming fun every time.
9wicket pro strictly prohibits anyone under 18 from using the platform. Keeping minors away from gaming is a shared responsibility between us and parents.
Asking for help takes courage. 9wicket pro's support team is available 24/7, seven days a week. Your information will be kept completely confidential.